Accessibility Statement

Our commitment to web accessibility and WCAG 2.1 AA compliance for all users.

Last updated: January 1, 2025

Our Commitment to Accessibility

Atlanta Plumbing Masters is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which help make web content more accessible to a wider range of people with disabilities.

Accessibility Features

Visual Accessibility

  • High contrast color schemes that meet WCAG AA standards
  • Scalable text that can be enlarged up to 200% without loss of functionality
  • Clear, readable fonts with appropriate spacing
  • Alternative text descriptions for all images
  • Consistent navigation and layout throughout the site

Keyboard Navigation

  • Full keyboard navigation support for all interactive elements
  • Visible focus indicators for keyboard users
  • Logical tab order throughout all pages
  • Skip navigation links to main content
  • Accessible dropdown menus and forms

Screen Reader Compatibility

  • Semantic HTML markup for proper content structure
  • ARIA labels and descriptions where appropriate
  • Descriptive headings that create a logical document outline
  • Form labels properly associated with input fields
  • Status messages and error notifications announced to screen readers

Mobile Accessibility

  • Touch targets sized appropriately (minimum 44px)
  • Responsive design that works across all device sizes
  • Gesture-based navigation alternatives
  • Optimized for mobile screen readers
  • Fast loading times to reduce barriers

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

This website is partially conformant with WCAG 2.1 Level AA standards.

"Partially conformant" means that some parts of the content do not fully conform to the accessibility standard, but we are actively working to address these issues.

Known Issues and Limitations

We are aware of the following accessibility limitations and are working to address them:

  • Some third-party embedded content may not be fully accessible
  • Certain interactive maps may have limited keyboard navigation
  • Some PDF documents may not be fully screen reader compatible
  • Video content may not have complete captions or transcripts

We are committed to addressing these issues in future updates to our website.

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

Screen Readers

  • NVDA (Windows)
  • JAWS (Windows)
  • VoiceOver (macOS/iOS)
  • TalkBack (Android)

Other Tools

  • Voice recognition software
  • Keyboard navigation tools
  • Browser zoom functionality
  • High contrast mode

Accessibility Testing

We regularly test our website for accessibility using:

  • Automated accessibility testing tools
  • Manual testing with keyboard navigation
  • Screen reader testing with multiple tools
  • Color contrast analysis
  • Mobile accessibility testing
  • User testing with people with disabilities

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Feedback

Email: accessibility@atlantaplumbingmasters.com

Phone: 1-833-705-3750

Mail: Atlanta Plumbing Masters
Attn: Accessibility Coordinator
2150 Peachtree Road NW
Atlanta, GA 30309

Response Time

We aim to respond to accessibility feedback within 2 business days and will work with you to provide the information or service you need in an accessible format.

Alternative Access Methods

If you are unable to access any content or use any feature on our website due to a disability, we offer these alternative methods:

Ongoing Improvements

Accessibility is an ongoing effort. We are committed to:

  • Regular accessibility audits and testing
  • Staff training on accessibility best practices
  • Incorporating accessibility into our design and development process
  • Staying current with accessibility standards and guidelines
  • Listening to user feedback and making improvements

This accessibility statement will be updated as we make improvements to our website.